Privacy Policy

At KANSA London, we value the privacy of our users. This privacy policy describes the types of information we collect and how we use it when you access or use our website, mobile application (if applicable), and related services (collectively, the “Service”).

1. Information We Collect

Personal Information:

This may include information that can be used to identify you directly, such as:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Generic information (collected only with your explicit consent)

Non-Personal Information:

This may include information that cannot be used to identify you directly, such as:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages viewed, search queries, time spent on the Service)
• Demographic information (e.g., age, gender, location)

2. How We Collect Information

Directly from you:

We may collect personal information when you create an account, purchase a product, subscribe to a service, or contact us for support.

Automatically:

We collect non-personal information through cookies and other tracking technologies. You can find more information about cookies in Section 7 below.

Third-Party Sources:

We may collect information from third-party sources, such as public databases or social media platforms, but only with your consent.

3. How We Use Your Information

• To process your orders and transactions
• To personalize your experience on the Service
• To send you marketing communications (with your consent)
• To respond to your inquiries and requests
• To improve the Service
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

Consent:

We will obtain your explicit consent before processing your personal information for marketing purposes or collecting sensitive information.

Contract:

We may process your information to fulfil our contractual obligations to you, such as processing your order.

Legitimate Interest:

We may process your information for our legitimate interests, such as improving the Service or preventing fraud. We will always balance our legitimate interests against your privacy rights.

Legal Obligation:

We may be required to process your information to comply with legal or regulatory requirements.

5. Your Data Rights

You have certain rights regarding your personal information under applicable data privacy laws. These rights may include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request that we erase your personal information.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
• Right to Data Portability: You have the right to request that we transfer your personal information to another controller.
• Right to Object: You have the right to object to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided in Section 10 below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. We will then delete your personal information in a secure manner.

7. Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about your activity on the Service. Cookies are small data files that are stored on your device when you visit a website. They allow us to track your preferences and activity over time. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Service.

8. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

9. Children’s Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe your child under 13 has provided us with personal information, please contact us using the information provided in Section 10 below. We will delete the information from our systems.

10. Contact Us

If you have any questions about this privacy policy, please contact us:
By email: customerservices.kansalondon@gmail.com

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes.